St. Thomas SmartCentre
1063 Talbot Street, St. Thomas, ON N5P 1G4
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1063 Talbot Street, St. Thomas, ON N5P 1G4
499 Norwich Avenue, Woodstock, Ontario, N4S 9A2, Canada
1051 Garner Road West, Ancaster, Ontario, L9G 3K9, Canada
102 Primeway Drive, Welland, Ontario, L3B 0A1, Canada
234 Hays Boulevard, Oakville, Ontario, L6H 6M4, Canada
Eye glass pick up | by Deborah tucci on Jan 13, 2022
I have waited 3 weeks for glasses.Was told they don't know where glasses are .They gave me fedex tracking # which is saying been in missisauga 3 days .Called vision center in bolton ont a left 3 messages .No call back.can u please help me Thank you .Deborah
New Eye Wear | by Brenda Kingston Ont on Jan 07, 2021
I purchased 2 pair of eye glasses in Kingston with the amazing help from Chanal the Manager. She was extremely helpful and honest and patient. My prescription was incorrect from my eye doctor and although I had picked them up Walmart redid the lenses for free when I got the proper prescription. I have told many eye wearing friends and family of how I was impressed by her kindness and taste. She chose one of the two pair and they suit my personality and she picked up on that almost immediately. I plan on going back and hopefully she'll still be there in a year! Thank You
Poor customer service skills | by Katherine on Apr 22, 2020
We supposed at the vision center (Walmart kelowna) and asked about repairing my daughters glasses. The lady working there was unbelievably rude! She scolded my daughter saying how “irresponsible” she was, reminded me that’s there’s a pandemic, then assured me she’d fix them this once only. Umm you’ll never touch anything of ours again! I’ll never order there again, I’ll switch eye doctors now, I am done! I don’t need her telling me how to parent my child, I appreciate there’s a virus but a simple no would have worked! Thankfully, Walmart vision center in west bank helped us and fixed the frames. The lady there was beyond helpful and so kind! I’ll be a west bank customer from here on in.. that lady in Kelowna was awful :(
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