Devonshire Mall
3100 Howard Avenue, Windsor, ON N8X 3Y7, Canada
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3100 Howard Avenue, Windsor, ON N8X 3Y7, Canada
1680 Richmond Street North, Box 23, London, ON, N6G 3Y9
2960 Kingsway Drive, Kitchener, ON, N2C 1X1
999 Upper Wentworth St, Hamilton, Ontario - ON L9A 4X5
100 City Centre Drive, Mississauga, ON, L5B 2C9
CANADIAN CUSTOMERS, READ THIS!! | by JM on Feb 24, 2021
I have been a VIP customer at Torrid for many years, and have spent a lot of money there. In the last 1-2 years, I have noticed a huge decline in the quality of their products, and their online customer service has become abhorrent. Torrid denies that they have a warehouse in Canada, (and that's why Canadian customers are charged such exorbitant shipping rates,) but on my most recent orders, I noticed that my shipments were originating from within Canada. I investigated further and confirmed with Purolator that my orders had actually shipped from a warehouse in Etobicoke, ON. When I contacted Torrid and inquired about this, Torrid refused to respond to my messages, and promptly cancelled all of my orders without providing a reason. (There was still plenty of stock on all of the items I had ordered.) Apparently you're not supposed to question their shady business practices? My bad. I've come to realize that Torrid treats its Canadian customers like garbage. I highly recommend avoiding this company altogether, but if you have to shop here, definitely avoid shopping online!! You're just getting ripped off if you do.
Loyalty points | by Eldon on Oct 25, 2020
What a joke. My wife has been visiting this stord for awhile, The staff are nice. However the points program,,..WHAT A JOKE. My wife has a credit of $150.00 to use. She went on today to purchase a coat, and was told points were gone. They expired and there is nothing we can do. We were never told they expired when we purchased items...
Love this store! | by Cindy Mikkelson on Sep 22, 2017
I heard a store will be opening in Kelowna BC soon. Is this true?
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