Port Street Market
125-130 Lakeshore Road East, Mississauga, ON L5G 1E5
Where to buy Timothy's World Coffee in Canada?
Timothy's World Coffee in
New Brunswick
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125-130 Lakeshore Road East, Mississauga, ON L5G 1E5
1500 Islington Ave, Etobicoke, ON M9A 3L8
17600 Yonge Street, Box 256, Newmarket, Ontario - ON L3Y 4Z1
200 promenade du Portage, Gatineau, QC J8X 4B7
100 Sparks St #200, Ottawa, ON K1P 5M4, Canada
RUDE OWNER - NOT Environmentally Conscious | by John Smith on Oct 19, 2017
I am a regular, for the past 4 yrs, multiple times per day. This morning this location was completely understaffed, with only the owner working, so, due to the excessive line, I opted to go to Starbucks, down the hall of the Regent Mall (Fredericton, NB) location. Upon returning later in the day, to Timothy's Regent Mall for my second cup of coffee and snack, in an attempt to REDUCE WASTE (as I usually do), I opted to reuse my Starbucks coffee cup, and immediately, once this was discovered, the owner erupted and flipped out in front of myself, and other customers, refusing to allow me to fill this cup. When you pay for a cup of coffee, whatever cup you're given, branded or not that object is embedded within the purchase price of Coffee, and after the transaction, then becomes your property. So, in an effort to preserve his own "branding" this owner opted to create issue, and his reaction was to flip out and refuse service, unless I took one of his cups... creating more waste, which was my intention to avoid. I was then given a Timothy's cup, and asked to go down to Starbucks, and ask them to fill it with their coffee. FYI- I have in the past, for over 2 years, refiled my own Starbucks Travel mug at this Timothy’s location, without a single issue. I understand the concept and mentality of branding, but to avoid creating waste, this whole situation could have, and SHOULD have been handled in a better way, that displayed to the customers professionalism, and proper customer service... but instead, they got a exhibition of an irate owner ranting and refusing my service unless I took one of his cups. We live in an environmentally conscious reality, and retail chains and small businesses have become more aware of this, which in turn can swayand I have been a regular customer for 4 years, usually twice a day or more. Because of his display of improper customer service, and refusal of my right to refill my own property (another cup) sadly, I will be taking my business elsewhere from here on out, likely to a more environmentally conscious venue.
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17600 Yonge Street, Box 256, Newmarket, Ontario - ON L3Y 4Z1
219 stores10355 152 Street, Surrey, BC V3R 7C1, Canada
194 stores7250 Keele Street, Vaughan, ON L4K1Z8, Canada
321 stores100 City Centre Drive, Mississauga, ON, L5B 2C9
187 stores5000 Canoe Pass Way, Tsawwassen, BC V4M 0B3, Canada
307 stores208 Chain Lake Drive, Halifax, Nova Scotia, B3S 1C5, Canada
250 stores1 Bass Pro Mills Drive, Vaughan, Ontario - ON L4K 5W4, Canada
373 stores1661 Duranleau Street, Vancouver,BC V6H 3S3
245 stores3035 Boulevard le Carrefour, Laval, Quebec H7T 1C8
218 stores220 Yonge St, Toronto, Ontario - ON M5B 2H1