The Home Depot - 3779 Strandherd Drive, Barrhaven, Ontario (ON K2J 5M4)

 (3/5) BATHROOM CLEANER

By FEN JEAN  on Feb 15, 2022

THE HOUSEKEEPER AT YOUR STORE WAS VERY RUDE AND UNPROFESSIONAL SOMEBODY REALLY NEEDS TO TALK TO HER BECAUSE THAT'S NOT WHAT HOMEDEPOT STANDS FOR . WHOEVER WAS THE CLEANER FEB 14TH 7:30-8 PM THE STORE MANAGER REALLY NEEDS TO HAVE A TALK WITH HER . I WILL MAKE A TRIP TO THE STORE AS SOON AS TOMORROW TO TELL MY STORY BECAUSE I'M STILL BOTHERED BY WHAT SHE DID AND SAID TO ME.

 (1/5) Horrible Experience

By Tarek Shuman on Dec 19, 2020

I ordered a washing and drying machine from Home Depot Barrhaven and ended up cancelling the order altogether. The contracted delivery company, Cartridge Canada, were rude and threatening during the process of delivering my machines and refused to take off their shoes before entering my brand new home. When I asked if they had any mats to cover the floor inside the home or a plastic wrap for their shoes, they said that they didn't, they proceeded to ask me if I had any moving covers?! The worker in charge of the group, Dillon, was disrespectful from the second I opened my door and completely refused to deliver my order, he and his coworker proceeded to load my order back onto their truck and left. Cartridge Canada has vile employees that are ruining the reputation of Home Depot and I will never return to Home Depot, nor will I recommend any products from the store. As a consequence of purchasing from Home Depot, I will not have either of those amenities available to my family in our new home for at least another week and a half until we find a reputable brand to purchase from. You have lost my business indefinitely.

 (5/5) Exceptional help, advise and kindness

By Brian on Dec 16, 2020

Hi, first, these simple comments are long overdue, and I do feel a bit guilty for not making the time to give thanks and credit when it is due. In early fall I started major renovation on a home project. I selected a construction company to do the big tasks and I would oversee the day to day developments. As usual, they were delays, equipment malfunction etc. This is where the men, boys and girls at the Home Depot, 3779 Strandherd drive, Barrhaven came to my rescue. But no one was more instrumental in assisting me than Gavin R. from the Tool and Equipment Rental department. From large paint sprayers, laminate cutters and other rental equipment, Gavin R. was there to assist me in selecting the correct equipment and sizes to meet my needs. Even when the subcontractors did not show up and I had to return the unused equipment, Gavin R. was understanding and charged me accordingly. He gave me tips on how to deal with such disappointments and draw from his own experiences. I want to give a big thank you to Gavin R. and his team in the Rental department for his kindness, honesty and humanity he displayed during his busy days. Not to overlook this all took place under mask wearing Home Depot employees and customers due to COVID-19 pandemic. Over the last four months I’ve come to respect Gavin R. for more than a Home Depot employee, he is an asset to his corporation and should be acknowledge as such. Thanks once more for all your help and Merry Christmas to you, your fellow employees and families. God bless and be safe. Brian

 (1/5) DONT GO TO HOME DEPOT

By something on May 17, 2020

my friend got lost there and was it too him 3 hours to get out (DONT GO TO IT)