Bloor-Yorkville
1200 Bay Street, Suite 310, Toronto, ON M5R 2A5, Canada
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1200 Bay Street, Suite 310, Toronto, ON M5R 2A5, Canada
8882 170 St NW, Edmonton, Alberta - AB T5T 4J2, Canada
4300 Steeles Ave. E. (NE corner of Steeles & Kennedy), Markham, Ontario - ON L3R 0Y5, Canada
1661 Duranleau Street, Vancouver,BC V6H 3S3
100 City Centre Drive, Mississauga, ON, L5B 2C9
Displeased customer | by Janet on Dec 28, 2018
I have always enjoyed these store. My 10 year old daughter is very interested in dragons and has been collecting the Seeds of Legend eggs for years. She recently recieved a duplicate...we tried to return it. I was met with a snappy manager who went on to tell me that no exchange can be made without the paper copy of the receipt. Well I don't live close to the family member who bought this egg but did get a photo of the entire recipe. Still, I was told she would loose her job of she did the exchange for us. I can't imagine there is no way around this. I have spend so much money at these stores I can not believe the poor service and ridiculous return policy. Almost evey store will do a return for store credit at the very least. We just wanted to exchange for a different colour. What happened to pleasing the customer!?!?
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