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Best Buy Sarnia in Sarnia, Ontario (1380 Exmouth St.) - save money and don't miss sales, events, news, coupons. Best Buy Sarnia is located on address 1380 Exmouth St., Sarnia, Ontario, N7S 3X9.
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Monday10 AM - 9 PM
Tuesday10 AM - 9 PM
Wednesday10 AM - 9 PM
Thursday10 AM - 9 PM
Friday10 AM - 9 PM
Saturday10 AM - 9 PM
Sunday11 AM - 6 PM
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(1/5) Worst customer service ever
By David on Dec 18, 2020
Ordered an item online for their “quick and easy customer pickup”. Received my email, went to the store, called the number and was told they would be right out. 10 mins, 20 mins, 30 mins still waiting. Some lady pulled in 25 minutes after me and received her item before me. After finally getting my item , no receipt included, I went and spoke to Luke the manager. He couldn’t have possibly been anymore unprofessional. His comment was so you got your item didn’t you? That’s not my point. My point is I was told my item would be right out. Over 30 minutes does not qualify for being right out. I lost time from work to have Luke try and make it sound like I should be happy that I got my item. He just kept saying that they are busy. So wouldn’t you think that telling a customer you will be right out is the wrong thing to do. Apparently not according to Best Buy.
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