RioCan London North Shopping Centre
86-96 Fanshawe Park Rd E, London, ON N5X 4C5, Canada
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86-96 Fanshawe Park Rd E, London, ON N5X 4C5, Canada
245 The Boardwalk, Waterloo, Ontario - ON N2T 0A6
558 & 640 Queenston Road, Hamilton, ON L8K 1K2
3 Woodlawn Road West, Guelph, Ontario, N1H 1G8, Canada
420 Vansickle Road, St. Catharines, Ontario L2R 6P9
Defective Knee Socks | by RZ on Mar 11, 2021
I have purchased a number of black knee socks from Addition Elle. While they fit great and stay up really well their lifespan is super short!! Don’t waste your money. Every single pair that I bought, developed holes in the heels after only having been worn for about two months. Because I purchased so many pairs, I was alternating socks from day to day. Despite this, these socks only lasted for about two months before the holes developed. I contacted customer service a couple of times and they offered absolutely no refunds. When I asked for compensation by way of discount for future purchases, they refused that also. All they said was that they would pass along my feedback to their quality control department. It is very difficult to find knee socks to fit wider calves and that is why I was pleased when I found these. However, the quality of the socks is inferior to any socks I have ever purchased in my lifetime. Save your money and shop elsewhere!!!
Terrible returns process | by Fiona on Sep 23, 2019
Warning not to use online shopping with Addition Elle, their returns process does not seem to work. Three months since I returned item via express post and still no refund and no reply from customer service. Will no longer shop with this company. There are better businesses online that value their customers and can operate their businesses with a view to return customers being important to the survival of their business.
Service please ????? | by Crystal on Apr 27, 2019
Sales reps rather stand at till and chat with each other, then serve potential customers......I'll take my cash else where
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