CACTUS EXOTIC FOODS in North York, Ontario - Save money and don't miss sales, events, news, coupons. CACTUS EXOTIC FOODS is located in Jane-Finch Mall , North York, Ontario - M3N 2K1 Canada, address: 1911 Finch Ave W Suite 31B.
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GPS: 43.756308, -79.515473
CACTUS EXOTIC FOODS (Jane-Finch Mall ) - North York Area, Ontario Canada M3N 2K1. Click on the button and get directions to CACTUS EXOTIC FOODS. Store is also displayed on the map with gps for your navigation.
Holiday & Black Friday hours: detailed special hours here
| Monday: |
10:00am - 9:00pm
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| Tuesday: |
10:00am - 9:00pm
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| Wednesday: |
10:00am - 9:00pm
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| Thursday: |
10:00am - 9:00pm
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| Friday: |
10:00am - 9:00pm
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| Saturday: |
9:30am - 6:00pm
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| Sunday: |
12:00pm - 5:00pm
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Store hours may vary.
Abuse of Power | by Aarya Miah on Mar 17, 2021
ABUSE OF POWER This place provides the worst customer service. Firstly, I asked for two bottles of cod liver oil capsules. The cashier gave me the actual oil. I sat in my car for 5 mins and notice I got the wrong product and the manger refused to take it back stating that he cannot resell it. The bottle was not opened and the seal was not cracked. (They don’t care about the customer only their money) The manger asked the cashier if I said I wanted capsules. Naturally, she of course said no. Instead of trying to compromise the manger bluntly said he won’t make a profit from taking back the oil. Secondly, the manger asked if i had common sense and if I can’t read there was no return policy. Then the cashier proceeded to return the only unopened product. She started giving me cash when i had to remind her that I paid master card. I wonder if she even heard I said I wanted capsules since she doesn’t pay any attention to her job or the customers. Lastly, the cashier runs to the back to call security. Anyways both the manager and cashier ignores the security team. When I asked for the franchise owners information the manger refused and told me to call the store. I continuously asked for the number of someone at a hire ranking then him and he refused. He then bluntly told the security team that he did not ask if I had common sense. If he didn’t say that this whole situation would have been avoided. The fact the he asked me if I had common sense was unprofessional, abusive, and embarrassing. I felt like he was trying to embarrass me in front of the cashier and customers. The fact that the manger was only profit oriented, unprofessional and verbally abusive saddens me to know that people like this are of higher ranking in stores who abuses their power. It’s sad to know that type of abuse of power is happening especially during COVID where I’m struggling to play bills and save every penny. This is the last time I will be shopping at the store. I will be filing a report with the Bureau of Consumer Protection against this company.
Cactus | by Matthew on Jul 03, 2020
This store is an amazing tropical grocery store that has everything. I come every week to buy my meat from this store.
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