Kids Foot Locker - Mississauga, Ontario L5M4Z5 (Erin Mills Town Centre)

"The WORST customer service experience I have ever encountered!” | by Mark on Apr 02, 2018

Just awful. I wish I could of gave them zero stars out of five. It’s just been a huge hassle from the start! I made my way into the store on a slow day (Easter Monday). There was no single customer. The only person who was in the store (This arrogant guy with glasses and tattoos) Like a bouncer who don’t want me to go inside. I politely ask him I need a shoe for my 4 year old. He don’t even listen or he don’t even care and looking at me like I’m not welcome inside or he is on drugs. After repeatedly asking 2 to 3 times he came and shout at my 4 year old , what kind of shoe he is wearing. Thats rude and insult. I’m here to to buy a new shoe. Not to hear any insult. I don’t know what kind of screening footlocker do before recruiting these idiots to degrade their own name. All I could do leave the store to the next footlocker at square one. My son was in tears coz I’ve to drag him out of this hell. Do they train these ppl. I also work with the public in my job everyday and I would never act or talk like that to another person.  Never coming back. It’s been the worst shopping experience I have ever had!