Urban Planet in London, Ontario - Save money and don't miss sales, events, news, coupons. Urban Planet is located in CF Masonville Place, London, Ontario - N6G 3Y9 Canada, address: 1680 Richmond Street North.
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GPS: 43.028055, -81.277456
Urban Planet (CF Masonville Place) - London Area, Ontario Canada N6G 3Y9. Click on the button and get directions to Urban Planet. Store is also displayed on the map with gps for your navigation.
Holiday & Black Friday hours: detailed special hours here
| Monday: |
10:00am - 9:00pm
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| Tuesday: |
10:00am - 9:00pm
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| Wednesday: |
10:00am - 9:00pm
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| Thursday: |
10:00am - 9:00pm
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| Friday: |
10:00am - 9:00pm
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| Saturday: |
10:00am - 8:00pm
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| Sunday: |
10:00am - 5:00pm
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Store hours may vary.
Bad customer service | by Mahdi on Jul 29, 2020
I was in the Urban Planet of the Masonville mall today, to return an item I had recently bought from there. When I was buying the item, I asked them whether it has return policy or not and they said that you can return or exchange it in 14 days. They said there is no cash back but they'll return insert. I asked what is insert means. They said if you pay by credit, you can insert the same credit and your money will be back. Today, when I returned my item, they said there is no insert option and they just can give me credit on the store's card. Moreover, the cashier asked me so many personal information like my address and postal code which I don't understand why.
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