TELUS is a telecommunications company specializing in providing mobile phone services, internet, television, and other telecommunication solutions. The store offers a range of mobile devices, accessories, and plans for both personal and business customers, making it a go-to destination for anyone looking to enhance their connectivity.
The store is located within the West Edmonton Mall, which is one of the largest shopping malls in North America, situated at 8882 170 St NW, Edmonton, Alberta - AB T5T 4J2, Canada.
Notable features of the TELUS store include a modern and sleek design that reflects the brand's identity, with bright, engaging displays showcasing the latest devices and offers. The interior layout is open and customer-friendly, allowing visitors to easily browse products and access knowledgeable staff for assistance. Unique interactive stations may also be available, enabling customers to experience TELUS services firsthand.
GPS: 53.524085, -113.61655
TELUS (West Edmonton Mall) - Edmonton Area, Alberta Canada T5T 4J2. Click on the button and get directions to TELUS. Store is also displayed on the map with gps for your navigation.
Holiday & Black Friday hours: detailed special hours here
Monday: |
10:00am - 9:00pm
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Tuesday: |
10:00am - 9:00pm
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Wednesday: |
10:00am - 9:00pm
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Thursday: |
10:00am - 9:00pm
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Friday: |
10:00am - 9:00pm
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Saturday: |
10:00am - 9:00pm
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Sunday: |
11:00am - 6:00pm
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Open seven days a week, including staying open until 9 pm Monday through Saturday.
Office hours: Monday to Saturday 10am to 9pm, Sunday 11am to 6pm
Store hours may vary.
Customer Service | by Randy Lake on Jul 12, 2019
(Level II Store) - Worst customer service I have ever experienced. The Rep (Young man) and Manager offered excuses why they could not help - but no help was forthcoming to assist me with my issue of transferring photos from the phone to the CPU. I will NEVER do repeat business with this store ever again - and you can bet that I will tell everyone I know about the incompetence I experienced in this store.
Staffer could be more attentive. | by William brook on Feb 14, 2019
My wife and I stopped into this store ( phase 1) on Feb. 13 at about 2:15. We had some questions regarding my wife's cell operation ( Telus is the provider), and I ( who dos not own a cell phone) inquired about perhaps obtaining one. Not much enthusiasm from the rep., although he said my wife did not receive service in the Food Court area because Telus cell coverage is spotty there.
unpleasant experience | by jeff davis on Jan 20, 2017
I had went into the upstairs location across from American Eagle. The man with the coloured on eyebrows had quit a bit of attitude when i asked him for assistance. I needed help immediately as i was in a bit of a time crunch. I found it very disrespectful how he didn't care to help me and ignored me when i had spoke to him. When i had his attention for like 2.5 seconds he spoke to me in a very sarcastic manner. His attention seemed to be outside the store more than on the customers. As well my problem had not been solved leading me to see a nicer man with long hair. I didn't catch a name but the eyebrows can probably distinguish who neglected to help me and do his job. Overall i like the store, but never go to that man he was horrible and made me feel very unwelcomed and like i was interrupting him day dreaming outside the store.
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